ORIGEN NATURE hereby informs you that by visiting this web portal no personal data is automatically recorded which could identify any user, however, certain non-personal information exists which, although not able to identify any specific user, is obtained during the session by means of devices called “cookies”. The “cookies”, are small data files which are generated in the user’s computer which enable us to obtain the following information:

  • The time and date of access to the web site. This enables us to determine the peak times of use, and to carry out the necessary adjustments in order to avoid problems of saturation during peak times.
  • The number of daily visitors of each session. This enables us to understand the more successful areas and to increase and improve the content thereof, in order that users may obtain a more satisfactory result.
  • The time and date of the last time in which the user visited the web site.
  • The content design that the user selected during his or her first visit to the web site.
  • Security elements that are involved in access control to the restricted areas.

The information obtained is totally anonymous, and under no circumstances whatsoever may the information be associated to a specific or identifiable user. The information enables ORIGEN NATURE to adapt and improve its services to the interests of users. However, the user has the option of disabling the generation of cookies, by means of the selection of the corresponding option in his or her internet browser. ORIGEN NATURE notifies you that in the case that you disable the use of cookies the web page may operate slower than usual. For further information, please read our cookies policy.

In turn, when a customer registers on our secure server or places an order, his or her personal data, address information, and the information relating to the purchases and methods of payment, are incorporated into our database in order to manage the order. The user expressly authorises ORIGEN NATURE to use the information obtained from the commercial relationships between both parties for commercial and product promotion purposes in order to offer the user products or services which may be of interest thereto.

In compliance with the provisions of the provisions of the Ley Orgánica (Spanish Data Protection Act) 15/1999, of 13 December, we hereby notify you that MR FRANCISCO JAVIER GARCIA SERRANO, as the proprietor of the ORIGEN NATURE brand is the Data Controller of the file which is duly registered at the General Register of the Spanish Data Protection Agency where the personal data obtained through the web site is stored.

ORIGEN NATURE guarantees the confidentiality of all of the information provided by its customers and the rest of the users of the web portal. Accordingly, ORIGEN NATURE has adopted all of the security measures required pursuant to Royal Decree 1720/2007 which ensures that the collection and processing of the data is effected subject to security levels which prevent the loss of or unauthorised access to the data.

In accordance with current legislation, all of the customers of ORIGEN NATURE and the users of the web portal have rights of access, rectification, cancellation and challenge in respect of their data. Furthermore, at any time whatsoever, they may state their desire to NOT receive any type of advertising whatsoever. To exercise said rights, please email us at: info@origennature.com and attach a photocopy of your D.N.I. (National Identification Document).

For the proper performance of the services, ORIGEN NATURE is obliged to provide certain information regarding its customers: name, address, telephone, etc., to other companies that collaborate with ORIGEN NATURE for the provision of shipment and logistics services. Only the strictly necessary information is provided thereto for the specific activities which are to be carried out.